CONTACT: THE COMMAND CENTER
KINDNESS IS COMMAND. Every system failure requires immediate attention. Before filing a report, ensure you have executed due diligence by reviewing the FAQ and your Order Manifest (confirmation email).
Waste of time is a violation of The Code.
1. OPERATIONAL SUPPORT
This channel is for mission-critical inquiries related to product, order fulfillment, and system errors only. The objective is resolution, not dialogue.
Primary Support
Deployment & Order Tracking:
truthwear@thecolefield.com
Subject Line: Must include your Order ID (e.g., ORDER #1001: Defective Unit)
Scope: Product quality defects, shipping discrepancies, failed fulfillment.
The Protocol:
A response will be generated within 24–48 standard hours.
Submitting redundant inquiries will downgrade your priority level.
2. STRATEGIC DEPLOYMENT & PARTNERSHIPS
For high-level inquiries regarding distribution, bulk unit deployment, or strategic collaboration where The Code must be amplified.
Field Operations
Wholesale & Collaboration:
contact@thecolefield.com
Subject Line: Must include the nature of the request (e.g., Strategic Deployment: UK Distribution)
Scope: Wholesale minimums, brand partnerships, licensing.
3. PHYSICAL HQ (FOR DOCUMENTATION ONLY)
The Uniform is a digital declaration, but The Code requires structure.
Do not send physical units without prior authorization via Operational Support.
TRUTHWEAR™ HQ
West Palm Beach, Florida
United States
Wear The Uniform.
Execute The Code.
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